Branding
The AI speaks in your brand's voice — your greeting, your words, the way you address customers — on every page and number.
AI + MARKETING For shops, services and companies — anywhere
Not just a chatbot.
Not just a chatbot.
Your sales and marketing team that never sleeps.
RootChat answers every Facebook page, Instagram account and WhatsApp number you run — from one portal. It explains your products like your best salesperson, takes the order, and keeps marketing for you with follow-ups, broadcasts, SMS and offers.
24/7replies, even at 2 am
1 portalfor all your pages & numbers
Any businessshop, service or corporate
Every languagereplies in the customer's own
New order #5021৳2,250 · paid by bKash
Courier bookedTracking link sent
Follow-up in 2 daysAdded to the Eid broadcast
NJ
Nusrat JahanActive now
MESSENGERType a message…
Every page, every number, every channel — one portal
Why RootChat is different
Built by people who sell and market every day
RootChat was made with experts in branding, digital marketing, promotion, customer care and e-commerce. Years of real campaigns and real customer conversations went into how the AI talks, sells and follows up — that experience is what makes it advanced.
Digital marketing
It knows which ad or post a customer came from, reads your posts to learn the products, and turns comments into inbox conversations.
Promotion
Campaigns, coupons, broadcasts and SMS offers run on schedule, and prices change everywhere by themselves when an offer starts or ends.
Customer care
Polite, patient answers day and night. Complaints become tickets with a target time, and a person can take over any chat.
E-commerce
Orders, stock, courier booking, payments and returns are connected — from the first "price?" to the delivered parcel.
The portal
Your whole business, on one screen
Chats from every page, orders, customers and sales — updated live while the AI works.
01
Overview
Sales, orders, messages and how much the AI handles — at a glance.
02
Inbox
Every page and number in one inbox. The AI answers; you can step in any time.
03
Orders
Confirm, pack and deliver. Status, payment and invoices in one list.
04
Customers
Every buyer by phone number — orders, deliveries and returns — so you know who to trust.
05
Products
Products with variants, stock, offers and photos the AI understands.
06
Coupons
Discount codes for your shop page and the chat, with limits and end dates.
07
Leads
People who asked but did not buy — moved along by the AI and your team.
08
Courier
The packing desk: tick, book the courier, and track every parcel.
Real RootChat screens, filled with a demo shop's sample data.
One portal
Many Facebook pages and WhatsApp numbers, one login
Run several brands or branches? Connect all your Facebook pages, Instagram accounts, WhatsApp numbers and websites to one RootChat portal. Every chat lands in one inbox, and your team works them all together.
- See everything together, or filter by channel
- Owner, manager and agent logins with their own access
- Assign chats, snooze, set timers, or hand back to the AI
One inbox
How a chat becomes a sale
From "price?" to delivered
Messages come in from every channel. The AI answers with your real products and prices, and every step after the order is connected.
Marketing suite
Bring customers back, again and again
Answering is only half the job. RootChat keeps working after the chat ends.
Broadcasts
Message the right customers with product cards and buttons — by channel, label or past purchase — then see replies and orders.
SMS marketing
Send offers to your buyers by SMS through your own SMS account or ours, and send an automatic SMS with every order.
Campaigns and coupons
Eid sale from Friday to Monday? Set it once; prices change in chats, the shop page and orders by themselves.
Leads and follow-ups
Everyone who asked but did not buy becomes a lead. The AI follows up at the right time and your team gets reminders.
Comments to inbox
Someone comments "price?" on your post or ad — the AI replies in public and continues privately in the inbox with the right product.
Know what works
See which ad or post each customer came from, when people write, which channel brings the most chats and how much the AI handles.
Sales and operations
Everything after "I want it"
An AI salesperson that knows your business
It reads your products, prices, stock, offers and policies, and explains them the way a good salesperson would — the benefits, the quality, the guarantee — so customers buy with confidence.
- Replies in the customer's own language — Bangla, English, Banglish, Hindi, Arabic and many more
- Understands photos and voice messages
- Addresses customers the way you choose
- Hands over to a person for complaints or tricky questions
#5021Navy Panjabi · LPending
#5020Denim Jacket · XLConfirmed
#5019Co-ord Set · MOn the way
#5018Panjabi × 2Delivered
Orders straight from the chat
The AI collects the details, the server checks the price, and the order lands in your list with a PDF invoice.
Every way to pay
Cash on delivery, bKash, Nagad, Rocket, bank transfer or card — you choose what you accept and the advance rules.
Courier in one click
Steadfast, Pathao and RedX built in. Book from the packing desk; status updates itself and the customer gets the tracking link.
Tickets and bookings
Complaints open a ticket with a target time. Clinics and services take appointments in the chat, with reminders.
Website product sync
Have a WooCommerce, Shopify or other website? Your products, categories and details come in by themselves.
Safe by design
Each business's data is kept apart, tokens and keys are encrypted, and new devices need an email code to log in.
Navy Panjabi
Denim Jacket
Co-ord Set
Kids Panjabi
For F-commerce
No website? Get your own shop page
Selling on Facebook and Instagram? RootChat gives you a ready shop page with search, categories, product pages, cart and checkout — and the AI sends customers the right product link in the chat. Prefer only a product list? Turn the cart off.
- Your own address: rootchat.io/your-shop
- Order status page with a private link for each customer
- Same products, prices and offers as your chats
For every kind of business
Shops, services and companies — anywhere in the world
Pick your business type and RootChat shows only what you need.
🛒
E-commerce
Your own website stays your shop. RootChat reads your products from it, sends the right link, and also takes orders in the inbox.
📱
F-commerce
Sell on Facebook and Instagram with a RootChat shop page or a product list, and let the AI take orders in the chat.
🩺
Services
Clinics, salons, education and agencies: answer questions, book appointments and send reminders.
🏢
Corporate
Customer support for companies: every page and number in one portal, tickets with target times, team roles and reports.
How it works
Live in three steps
Connect your channels
Connect your Facebook pages, Instagram, WhatsApp numbers, or add the chat bubble to your website.
Add your products or services
By hand, from Excel, or synced from your website. Set delivery, payment and booking rules.
Let the AI work
Test it first, then switch it on. Watch chats, orders and campaigns from the portal.
Pricing
Simple monthly plans
Start free with 20 replies. Pick a plan for your business size and move up any time.
Outside Bangladesh or need something custom? Contact us.
Questions
Frequently asked
Is RootChat only a chatbot?
No. The AI answers and sells, and RootChat also runs your marketing: follow-ups, broadcasts, SMS, campaigns, coupons and comment replies — plus orders, couriers and payments.
Can I connect more than one Facebook page or WhatsApp number?
Yes. Connect several pages, Instagram accounts, WhatsApp numbers and websites to one portal. The number of channels depends on your plan.
What if the AI doesn't know an answer?
It hands the chat to your team and you get a notification. A person can take over any chat at any time and give it back to the AI later.
Can it give a wrong price?
Prices come from your product list, campaigns and coupons, and the order total is calculated by the system, so the AI cannot invent a price.
Which languages does the AI speak?
It replies in the language your customer writes in — Bangla (in Bangla script or Banglish), English, Hindi, Arabic, Spanish and most other languages of the world.
Can businesses outside Bangladesh use it?
Yes. RootChat works with Facebook, Instagram, WhatsApp and website chat anywhere. Contact us for plans outside Bangladesh.
Is my customers' data safe?
Every business's data is kept separate, tokens are encrypted, and we never sell or share your data. Read our privacy policy for details.
Let's grow your business together
Tell us about your business. We will show you RootChat with your own products and pages.